Below are toolkits, webinars, reports, and literature reviews related to developing Telehealth interventions in WIC.
WIC COVID-19 Pandemic Research & Reports
WIC State Agencies and local agencies quickly pivoted to telehealth to respond to the COVID-19 Pandemic. Read examples of preliminary research and reports on how WIC telehealth integration occurred across the program and associated changes in program aspects such as client satisfaction, WIC appointment show rates, and much more.
- WIC Participants’ Perceptions of COVID‑19‑Related Changes to WIC Recertification and Service Delivery
- “It Was Actually Pretty Easy”: COVID-19 Compliance Cost Reductions in the WIC Program
- Informing the Future of WIC: Lessons Learned during COVID-19 from California WIC Participants
- Informing the Future of WIC: Lessons Learned during COVID-19 from California Agency Directors
- Acceptability, Preference, and No-Show Rates for In-Person and Phone-Based Consultations at Nine WIC Centers in New York City Before and During COVID-19
- Changes in USDA Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) Operations During the COVID-19 Pandemic: A First Look at the Impact of Federal Waivers
- Multi-State WIC Participant Satisfaction Survey: Learning From Program Adaptations During COVID
- Association of Remote vs In-Person Benefit Delivery With WIC Participation During the COVID-19 Pandemic
- Insights from Washington State’s COVID-19 response: A mixed-methods evaluation of WIC remote services and expanded food options using the RE-AIM framework
Implementing Telehealth in WIC
- Launching New Digital Tools for WIC Participants: A Guide for WIC Agencies
- TeleWIC: Keeping up with the Times
- TeleWIC: Providing Services in New Ways Webinar by the National WIC Association (note: need to provide first and last name and email to access)
USDA Rural Development Resources
- Telecommunications Infrastructure Loans and Loan Guarantees
- COVID-19 Telehealth Service Changes
- ReConnect Loan and Grant Program
- Distance Learning & Telemedicine Grants
- Community Connect Grants
- Rural Broadband Access Loan and Loan Guarantee
Evaluation and Study Design
- Addressing the Challenges of Conducting Effective Supplemental Nutrition Assistance Program Education (SNAP-Ed) Evaluations: Step-by-Step Guide
- The Step-by-Step Guide to Evaluation: How to Become Savvy Evaluation Consumers
- Recruitment and Retention of WIC Participants in a Longitudinal Dietary Intervention Trial
General Telehealth Guidance
- Best Practices in Videoconferencing-Based Telemental Health
- Health Information Technology: Comprehensive Telehealth Interventions to Improve Diet Among Patients with Chronic Diseases
- Rural Health Information Hub: Technology and Telehealth Model
- Mid-Atlantic Telehealth Resource Center: Planning for Vendor Selection
- Mid-Atlantic Telehealth Resource Center: Selecting a Vendor