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WIC State Agencies should consider sustainability throughout the development and integration of telehealth solutions. In this blog post, we’ll explore key themes from recent interviews with THIS-WIC telehealth vendors regarding sustainability considerations.   Design a telehealth solution so content can be easily updated  When considering sustainability of telehealth solutions, WIC State Agencies should design content in

Setting the Stage for Success: Five Training Best Practices for WIC Telehealth Programs  Effective training for WIC State Agency and local agency staff is essential for project success. This is especially true when implementing a new solution. THIS-WIC interviewed telehealth vendors to understand their perspective on effective elements of trainings for WIC State Agency and

As WIC State Agencies adopt and implement new telehealth solutions to support WIC services, it’s important to consider health equity in the development and implementation of these solutions. Vendors need to take into account the varying needs of their users and consider ways to make the technology accessible to all. THIS-WIC interviewed telehealth vendors to

Strong partnerships can make or break a project’s success. To understand what factors are critical to successful vendor-client partnerships when developing technology solutions for the WIC context, THIS-WIC interviewed participating telehealth vendors to understand their perspective on establishing partnerships with WIC State Agencies. Below are six key takeaways on forging a new telehealth vendor partnership.

Telehealth has become increasingly important for WIC State Agencies to modernize the way they provide services to WIC participants. However, telehealth vendors face obstacles with expanding services across WIC State Agencies. Here, we present some of the obstacles discussed in recent interviews with THIS-WIC telehealth vendors and highlight some of their suggested solutions.  Planning for

The COVID-19 pandemic has accelerated the adoption of telehealth technologies in healthcare, including in the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC). As WIC programs continue to offer telehealth services, telehealth vendors need the support of WIC State Agencies to ensure the success of new solutions. While the implementation of telehealth solutions

Advice for Others As NC dove into their solution, they began to realize the need to hire for a telehealth-focused position. Although they did not have the capacity with current funding to add a member to their team, they suggested other agencies consider creating a full-time position designated to developing, maintaining and running a telehealth

Nationwide, families experience a range of barriers when trying to enroll in WIC. DC WIC is actively working to reduce access barriers  including transportation, misconceptions about eligibility, and stigma. DC WIC local agencies are strategically co-located in federally qualified health centers and hospital systems and focused on strengthening partnerships and referral networks with healthcare providers.

Advice for Others South Carolina recognized the need for staff buy-in early on. They supported this by building excitement around explaining the new innovative technology solution that would offer unique opportunities to South Carolina WIC participants Additionally, they had monthly touchpoints with the local agency staff so that they could build familiarity with the platform.